Higher Education administrators and professors need to perform a self-check of their own skill levels, and where proficiency is lacking, seek out appropriate training and development, something that most college IT departments offer at little or no cost to staff members. It is crucial that we model for students the importance in assessing skill levels, and taking the necessary steps to educate ourselves.

Education about who is most and least affected by the Digital Divide needs to be made available to administrators and professors alike: it just isn't helpful to students to assume that, despite their vastly different backgrounds and circumstances, all have high degrees of technology literacy by virtue of their age.

Admissions personnel, when recruiting potential freshmen in desired populations, such as minority recruiting, need to be aware of the Digital Divide, how it affects the populations that they are recruiting, and be able to offer those students concrete information before they are accepted regarding what the college is committed to doing to insure that they have the skills they need to succeed.

Academic and Career advisors, freshman advisors, Student Transitions and Student Affairs personnel, and professors all need to work together to insure that the individuals that make up our freshman cohorts have the technology skills necessary to thrive in a university setting.

Colleges need to provide a checklist to entering freshmen of the computer skills necessary to be successful in their intended program. This checklist needs to be specific regarding software and hardware skills necessary In conjunction with the checklist, each entry on the list should also demonstrate how students who don’t currently possess that skill set can gain the knowledge and tools necessary.

A Technology Literacy program should be added to Freshman Orientation Week. This program should give entering freshmen detailed explanations about the technology expectations of general student life - CTECS, Blackboard, CAESAR, PH, and any other IT system or software that is commonly used by all students and for which it is likely that no entering freshmen has had previous exposure. 

Colleges need to make arrangements to license commonly used software so that all students have access to it. Programs like Excel, Word, PowerPoint, Internet Explorer, Mozilla, Peer to Peer networking software, Eudora, Outlook, HTML authoring programs, digital video editing programs, and Photoshop are all examples of commonly used software. It is incumbent upon colleges to ensure that all students have access to this software.